Desserts Soup Coffee Use 16pcs Table Decor Cutlery Sets

Highlights

Suitable for use in home, party, hotel, restaurant, gift, birthday, camping travel.

Top-quality stainless-steel material for longer life use.

Mirror polish, beautiful appearance.

Integrally molded, smooth lines, comfortable to hold.

Made of high-quality stainless-steel material, dinnerware is sturdy and durable, and anti-rust.

Details

Specification

Color: Gold, Silver, Black, Rose Gold, Multicolorful

Material: Stainless steel
Set list: main knife, main fork, main spoon, tea spoon
Style: Western
Packing specification: suit

Length & Weight of the flatware set:

Dinner Knife(210mm 30g)

Dinner Spoon( 190mm 40g)

Dinner Fork( 190mm 30g)

Tea Spoon( 140mm  20g)

Package Content:
Tableware*1

Overview

Made of stainless steel, rust-resistant and durable, suitable for daily use, dishwasher safe.

Integrated molding technology, beautiful appearance, smooth lines, comfortable feel.

Classic design perfect for wedding, party, gathering and restaurant, etc.

Top quality stainless steel material for longer life use.

The dinnerware are suitable for family party,outdoor picnics, hiking, trips and office use,also a great gift choice for your families and friends.

Illustrate:

Light shooting and different displays may cause the color of the item in the picture a little different from the real thing. Please refer to the actual product. The measurement allowed error is +/- 1-3cm.

*Product Notes:  

1. For any product problems, you must provide communication vouchers, pictures, videos, etc. with the buyer.

2. The orders must meet the following requirements in order to accept returns and refunds, otherwise they will not be accepted.
a. Product photos or dynamic videos showing the product in question
b. Screenshots of communication records with end consumers
c. Outer packaging and label pictures (clear and complete label pictures on outer packaging)
d. Screenshot of the distributor's order refund on the e-commerce platform/independent station.

3. If the product is returned to the overseas warehouse due to the wrong address, no refund will be given.

4. No reason to return any non-product problems, such as the following wrong order, wrong purchase by customer, customer dislike, etc.

5. Please contact the online customer service before returning the product for a refund, otherwise the return will not be refunded.

6. Items must be unworn, undamaged and in original packaging.

Note:

Drop shipping to 48 states in the United States. Some remote states in the United States (short code: PR, HI, VI, AE, AP, AK, GU, AS, MP) do not provide a drop shipping service for the time being.

Warm Tip:

• Free Standard Shipping on all items.
• All orders are shipped out via UPS, USPS or LTL. etc.
• Transit time is 8-17 business days varying on customer's location to fulfillment center.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If original packaging is unavailable, the customer is responsible for arranging equivalent packaging. Items must be in new condition, meaning they are in unused/unwashed condition and show no signs of wear.

 If your item is noted as eligible for a return, a return can be requested within 30 days of your purchase being delivered/received. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@hausofnora.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please contact us and we will provide you with a shipping label to return your product.

Lighting

Once it has been installed, it cannot be returned.

Bedding

Must be returned unopened, unwashed, and in the original packaging and form.

You can always contact us for any return questions at info@hausofnora.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Rugs

Variation and imperfection in weave, fiber size, color, and overall rug size (up to 2-3" in length and width) are normal characteristics and are not considered a manufacturing defect. 

Color Note

Because every computer monitor displays color differently, we cannot be responsible for variations between the actual product color and how it is displayed on your screen. Descriptions of merchandise, including colors or shades, textures, and other feature are provided by the manufacturer; Haus of Nora LLC assumes no liability whatsoever for the description, variance, including in colors or textures, minor imperfections, and/or for a product not meeting with customer satisfaction, absent a manufacturer-verified defect. 

Measurements

Please ensure to measure properly prior to placing any orders. The customer takes full responsibility for final measurements and ensuring items fit the space. If you have any questions regarding the product’s size and delivery methods, please email info@hausofnora.com. Orders that are cancelled or refused at delivery due to sizing issues are subject to a 15% re-stocking fee.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hausofnora.com.

Oversize Returns

If your item was marked as oversize, please contact info@hausofnora.com to arrange your return. Due to the size of these items, we are unable to issue ground return labels. Freight returns will be issued a refund less original shipping and handling charges in addition to a 15% restocking fee from the original, pre-discounted product price. Return requests will be accepted within 30 days of the delivery. Orders that are cancelled in transit or refused at delivery due to non-damage reasons (include but are not limited to size, color variation, etc.) are also subject to a 15% re-stocking fee.

Please contact us within 48 hours of your delivery to file a damage claim. All items must be fully inspected by the customer and any damages or incorrect items must be noted.

Haus of Nora LLC is not responsible for any damage that occurs while assembling the item.