Highlights

Ultra Soft & Warm Plush

Sponge can evenly distributes pet’s weight and provide perfect balance

Effectively prevent the bed from slipping

Bed cover can be removed and machine washable

4 Size options bring you more choice

Details

*Features*:

*Ultra Soft & Warm Plush*:Made from .38in super soft long plush in the surface; the dog mat is skin-friendly; cozy and odorless to keep your pet warm and comfortable while sleeping; sitting or lying in cold winter.
*Flexible Egg Crate Sponge*:Filled with advanced egg crate sponge; this dog bed can evenly distributes pet’s weight and provide perfect balance and comfort for dogs and cats of all ages; making your pets feel cozy.
*Non-Slip Bottom*:Adopting premium oxford fabric materials with plastic dots on the bottom; effectively prevent the bed from slipping when your pet steps on or off. Tear-resistant feature ensures a long lifespan.
*Easy Care*:The dog bed cover can be removed after zipping out; which is machine washable for easy and quick cleaning. Please note that the inner egg crate sponge is not washable.
*S/M/L/XL Size Options*:S/M/L/XL Size meets the demand for small/medium/large dogs and every stage of a dog's life(whelping; growing; adult or elder). Can be used as a sleeping mattress; travel pets pad; pet pillow; floor dog mat.

*Specifications*:

​ Product Type: Plush Dog Bed
Color: Dark Grey
Material: Long Plush; Sponge; Oxford
Item Size: S: 40x30x5CM/15.75x11.81x1.97in; M: 50x40x5CM/19.69x15.75x1.97in; L: 75x50x6CM/29.53x19.69x2.36in; XL: 100x60x10CM/39.37x23.62x3.94in
Item Weight: S: 150G/0.33lbs; M: 300G/0.66lbs; L: 650G/1.43lbs; XL: 1250G/2.76lbs
Package Size: S: 23x17x17CM/9.06x6.69x6.69in; M: 28x18x7CM/11.02x7.09x2.76in; L: 25x22x13CM/9.84x8.66x5.12in; XL: 31x27x12CM/12.2x10.63x4.72in
Package Weight: S: 175G/0.39lbs; M: 302G/0.67lbs; L: 678G/1.49lbs; XL: 1344G/2.96lbs

*Package Lists*:

1 x Dog Bed

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If original packaging is unavailable, the customer is responsible for arranging equivalent packaging. Items must be in new condition, meaning they are in unused/unwashed condition and show no signs of wear.

 If your item is noted as eligible for a return, a return can be requested within 30 days of your purchase being delivered/received. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@hausofnora.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please contact us and we will provide you with a shipping label to return your product.

Lighting

Once it has been installed, it cannot be returned.

Bedding

Must be returned unopened, unwashed, and in the original packaging and form.

You can always contact us for any return questions at info@hausofnora.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Rugs

Variation and imperfection in weave, fiber size, color, and overall rug size (up to 2-3" in length and width) are normal characteristics and are not considered a manufacturing defect. 

Color Note

Because every computer monitor displays color differently, we cannot be responsible for variations between the actual product color and how it is displayed on your screen. Descriptions of merchandise, including colors or shades, textures, and other feature are provided by the manufacturer; Haus of Nora LLC assumes no liability whatsoever for the description, variance, including in colors or textures, minor imperfections, and/or for a product not meeting with customer satisfaction, absent a manufacturer-verified defect. 

Measurements

Please ensure to measure properly prior to placing any orders. The customer takes full responsibility for final measurements and ensuring items fit the space. If you have any questions regarding the product’s size and delivery methods, please email info@hausofnora.com. Orders that are cancelled or refused at delivery due to sizing issues are subject to a 15% re-stocking fee.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@hausofnora.com.

Oversize Returns

If your item was marked as oversize, please contact info@hausofnora.com to arrange your return. Due to the size of these items, we are unable to issue ground return labels. Freight returns will be issued a refund less original shipping and handling charges in addition to a 15% restocking fee from the original, pre-discounted product price. Return requests will be accepted within 30 days of the delivery. Orders that are cancelled in transit or refused at delivery due to non-damage reasons (include but are not limited to size, color variation, etc.) are also subject to a 15% re-stocking fee.

Please contact us within 48 hours of your delivery to file a damage claim. All items must be fully inspected by the customer and any damages or incorrect items must be noted.

Haus of Nora LLC is not responsible for any damage that occurs while assembling the item.